All orders made through the cart checkout on this site are for pickup ONLY. If you would like to order pastries to be shipped to you, please enter an order request at the bottom of this page so we may accurately quote you the cost including shipping.
The basics:
Shipping & Handling for a medium box is $18 and $21 for a large box. Custom sized boxes will have varying prices. There is an additional charge for gel ice when shipping dairy products and we will ALWAYS work to reduce your shipping costs. We will send you an email on the Saturday prior to your order shipping with the total cost and USPS Tracking Number. If everything is good, no need to respond. Otherwise, contact us by phone so we can expedite your requests to make sure your order will still go out on Tuesday.
The fine details:
General time frame
- We have been notified that USPS is taking extra time for USPS Priority Mail. What normally takes 2-3 days is taking 3-4 days. With that, our deadline for getting your order in for shipping is Thursday at 5:00 PM. If it is not in by that time, it will be shipped the week after.
- We ship two to three day expected delivery (depending on your location) most anywhere in the United States (according to the post office these are the expected delivery times, but not guaranteed.) It will arrive when your mail is delivered. All items are individually wrapped for freshness.
- We ONLY SHIPPING ON TUESDAY DURING THIS TIME. All orders must be in the post office by 3:30 PM so as much notice as possible is always appreciated. PLEASE ALLOW EXTRA TIME FOR SPECIAL REQUESTS.
Keeping things cold
Gel Ice is used when dairy or perishable products are shipped. There is a $1 additional charge for each gel-pack and $2 for each thermal insert. We use gel ice because it lasts longer than dry ice, does not dissipate, and create shifting room within the box, and the gel ice packs are reusable at your end.
Frosted treats
We do not ship our frosted cakes OR cupcakes. When ordered, frosting will be packaged in a separate bag and can be spread or piped on when your treats arrive.
Cracks/breaks
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Our whip cream items can be very fragile. We will do our very best to package your items safely, but some fragile items could crack or become damaged during shipping.
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Our cookies ship, but some are more fragile than others and may come with a few cracks. We try to pack so this doesn’t happen, but it happens.
Other shipping damages
ONCE THE POST OFFICE HAS YOUR BOX, THAT BOX IS OUT OF OUR CONTROL. We are not responsible for late deliveries or damage to your box. All pastries and parfaits are shipped with gel ice to keep them cool while traveling. All boxes are shipped with $100.00 of insurance included in the price, and if there is a loss you will need to contact the post office directly to file your claim. If you’d like to purchase additional insurance please let us know when you place your order and we’ll add it on.